Withdrawing Funds Back to Your Wallet
When you're ready to pull winnings out, the withdrawal path mirrors the deposit flow. Head to the cashier, pick the payout method that matches how you deposited — DANA, OVO or GoPay — and enter the amount you want to move. Before the transfer processes, we confirm your identity against the account details on file; this step keeps your wallet protected from
unauthorised requests. Withdrawal requests are processed in the order they arrive. We don't cap you to a single payout method, so if your GoPay balance is the one you want credited, that's where we send it.
- Open withdrawal in cashier — Go to the cashier section of your account and select the withdrawal tab to start the payout request.
- Select payout wallet — Choose the wallet — DANA, OVO or GoPay — where you want the funds to arrive. The wallet must match your registered account.
- Enter the withdrawal amount — Type the amount you wish to withdraw. The screen shows any applicable minimum so you can adjust before confirming.
- Verification and dispatch — We verify your request against your account details, then dispatch the transfer. You'll see a status update in your transaction history.